**Note: This integration will not edit previously scheduled web meetings. Edit all scheduled meetings AFTER integrating. Steps included below**
Fugent supports web meeting interactions with providers such as Zoom, WebEx and GoToMeeting, so clients can maximize ROI of their current web meeting spend while leveraging Fugent’s pre and post meeting activities that drives results. Connect your existing web meeting account with Fugent allows you to:
- Personalize and brand all client facing communication
- Allow clients to see real-time calendar availability and book a web meeting with you
- Increase event visibility with territory websites, invite campaigns, custom registration, etc.
- Track event performance in real time with robust reporting
- Sync registration, attendance, and email engagement to Salesforce
This article will first review the steps to integrate your WebEx account directly inside Fugent.
1. Log into your Fugent account and select the, "Integrations" option pictured below:
2. Select, "Manage WebEx Training Center" pictured below:
3. Enter your WebEx Training Center credentials listed below:
WebEx Site Key: This is the url / landing page of your WebEx account. This might contain your name, company, or other unique verbiage that is specific to your firm.
WebEx Username: Username used when logging into your WebEx Meeting Center account.
WebEx Password: Password used when logging into your WebEx Meeting Center account.
Available Integrated Audio Options: The displayed options should only be selected if you have an integrated audio conference line integrated with your WebEx Training Center account.
- Including this information will display inside future scheduled web/phone meetings. The teleconference line will also be included in and calendar invitations, reminders, confirmations and other Fugent mail templates.
After entering Audio Options, select "Connect" that is displayed at the bottom. You will receive a short message at the bottom of your screen confirming your integration with WebEx.
If there are any additional notifications while integrating or launching your web meeting, please dial Fugent Support at 1-866-438-4368 or email at support@fugent.com
**Post-Integration - Editing Scheduled Web Meetings**
After completing the above integration, all scheduled meetings must be edited with the correct meeting provider.
1. Select the "Meetings" icon pictured below to view all upcoming meetings:
2. View and Edit web meetings by locating all "Web Meeting icons" pictured below. Select "Edit" icon pictured next to the scheduled web meeting.
3. Scroll and Confirm the Selected, "Meeting Provider" field pictured below.
4. After selecting and confirming, scroll to the bottom of the page and select "Save Scheduled Meeting".
5. Complete all steps mentioned above so all scheduled meetings will run as expected.
If there are any additional notifications while integrating or launching your web meeting, please dial Fugent Support at 1-866-438-4368 or email at support@fugent.com
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