What is a Buffer Time / Lead Time?
A lead time is a cushion of time you can customize on your Scheduling Assistant. Let's assume that the current time is 9:30 AM. You have the lead time set to 4 hours on your Scheduling Assistant. Depending on your existing appointments in your Fugent account and calendar, your earliest and next available time to meet would be 1:30 PM.
What is the benefit to enabling a lead time on my Scheduling Assistant?
Having a lead time for a scheduled appointment will enable you to properly prepare for the meeting ahead of time. If you do not have a lead time set for your schedule, a prospect could possibly schedule a meeting just a few minutes ahead of time and you may not even have time to accept the meeting prior to the scheduled meeting time. Setting a lead time also gives you ability to bring in outside resources if they are needed for your meeting.
What is Wrap Time?
Having Wrap Time on your schedule lets you finish up the final details of your previous meeting before the next one is scheduled to begin. Let's assume you have a meeting at 9:30 AM that lasts for the full 15 minutes that it is scheduled to last. Without having Wrap Time, your schedule would be open for a call at 9:45 AM. By adding 15 minutes of Wrap Time to all of your meetings, you have time to place an order or get documents out to the previous meeting participants and add call notes in your CMS before your next meeting starts.
What is the benefit to enabling a wrap time on my Scheduling Assistant?
Wrap Time let's you finish your business with a client before your next meeting begins. Without Wrap Time enabled you run the risk of having back to back meetings and no time to get proper follow times scheduled in your CMS. You also may forget to add certain pieces of important client information to your notes or not send out that document they are waiting for to complete a deal. Wrap Time gets you those few extra minutes to finish up on one client prior to the next meeting starting.