If meeting attendees are having trouble joining a web meeting, Please call the Fugent Support line at 1-866-438-4368.
Meeting Entry Questions
What is happening when joining the web meeting?
Provide the URL of the Fugent meeting and open the meeting in Google Chrome or Mozilla Firefox.
Can’t install WebEx?
After selecting, "Join Meeting" instead of installing WebEx, Select, "Having trouble joining? Go here"
On the next page select, "Run a Temporary Application" then select, "Run"
Still having trouble?
1. Join your web meeting outside of a VPN (Virtual Private Network) by opening a browser from the desktop.
2. Try a different browser
In Firefox, if they are trying to run a temporary application they will have to go to their downloads in Firefox and run the temporary app after clicking Run a Temporary Application on the screen
If you are in need of further technical assistance
Please call the Fugent Support line at 1-866-438-4368.